Privacy Policy
How we collect, use and protect your personal information.
Information We Collect
When you book or enquire via LINE, WhatsApp, Telegram or WeChat, we keep only the information you choose to share — a name we can call you by, your contact details, your preferred visit time and any room preferences. We never ask for personal information beyond that.
How We Use It
Your information is used solely to arrange and confirm your booking, organise the shuttle, provide guest service and answer your enquiries. It is never used for any other purpose.
Protection & Discretion
We take every guest’s privacy seriously and protect personal information with reasonable safeguards. Only the staff arranging your visit see it, and detailed in-venue guidance is shared with you individually after your booking is confirmed.
No Sharing With Third Parties
We never sell, rent or disclose your personal information to third parties, except with your consent or where required by law.
Retention & Deletion
We retain your information only as long as needed to complete your booking and for reasonable operations. To have your message history deleted, just ask at any time through the same channel you booked with.
Age Restriction
This site and the services at the venue are available to adults aged 18 and over only.
This policy may be updated without notice. If you have any questions, reach us any time through the channel you used to book.
